Jetti Fitness (a division of 99 Walks, LLC)
Thank you for being part of the Jetti Fitness community. We value our relationship with you and take your privacy seriously. This policy explains what information we collect when you visit the Jetti Fitness website, purchase our products, take our classes, subscribe to our newsletters or download and use our app as well as what we do with that information.
Many privacy policies are dozens of pages long. We have tried to keep it simple and avoid as much “legalese” as possible. Let’s start with our three top policies:
First, we will not sell personal information we have about you.
Second, we will comply with all applicable laws and regulations.
Third, we will take all reasonable steps to ensure that your personal information remains personal.
Now, let’s get into details.
WHAT INFO DO WE COLLECT?
When you visit the Jetti Fitness website, purchase our products, take our classes, subscribe to our newsletters, download and use our app or communicate with us via chat, email or phone, we may collect certain information about you including:
Your name;
Your email;
Your telephone number;
Your address;
Your IP address;
Credit card or other payment information;
Your location;
Images;
Videos;
The Jetti Fitness classes you have taken; and
Anything else you choose to include in your communication with us.
If you encounter an error when using the Jetti Fitness app, we may collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app, the time and date of your use of the Service, and other statistics. We use this data to help understand, and correct, any errors.
WHAT DO WE DO WITH THAT INFO?
We use the personal info we collect in connection with the performance of our responsibilities to you including:
Providing products, services or information;
Delivering on our obligations to you for the sale of goods and services;
Informing you about new challenges, classes and products we believe may be of interest to you;
Managing your account, your classes, challenges, and subscription;
Communicating with you about logistical issues;
Responding to your inquiries;
Correcting problems on the website or app;
Prohibiting inappropriate, disruptive or illegal conduct.
We may, from time to time, also use information we collect in our marketing programs to provide you with information about products and services which may be of interest to you. We may use the information that you’ve shared to tailor those advertisements and offers to those that we specifically believe may be of interest to you.
We may use non-personal information for research and product development. When we do so, the information and data we collect and use for any such purpose will not include any personal identification about you.
In furtherance of these efforts, we may, from time to time, conduct surveys in which we ask our users and members specific questions. Participation in these surveys will always be optional.
We may run sweepstakes and contests. If you choose to participate in sweepstakes or contest, we will ask for contact information which we then might use to contact you about that sweepstakes or contest and to contact you for other promotional, marketing and business purposes. However, we will always make that clear in the rules and will provide you with the option to opt-out of any communications that are not related to awarding prizes.
We may enable you to “refer a friend,” invite a friend to become part of Jetti Fitness or send them other specific information or offers. When you do so, your friend’s email will be used strictly for that purpose and will not be used by us for any other purpose.
We may use the personal information we collect in other ways for which we have a legitimate interest including research, fraud protection or other ways that we specifically disclose to you at that time and to which you consent.
WITH WHOM DO WE SHARE THIS INFO AND WHY?
The information described above will be shared with the members of our team who need that information to provide our products and services.
Certain information might also be shared with third-party partners, consultants and suppliers who we retain to the extent it is necessary for their work on behalf of 99 Walks/Jetti Fitness. For instance, we may employ third-party companies and individuals:
To facilitate our services;
To provide the services on our behalf;
To perform services-related services; or
To assist us in analyzing how our services are used.
These third parties may have access to your personal Information to enable them to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
The Jetti Fitness app uses the services of a third party to help deliver the best in-app experience possible. We recommend that you review the privacy policies of those services, which we’ve included here for your convenience:
The Jetti Fitness website is hosted on Shopify which also provides our e-commerce platform. You can find the Shopify privacy policy here.
Jetti Fitness uses two third-parties to send content, updates and marketing emails: MailChimp and Klaviyo. We will send you these emails only if you have asked to receive them and you can unsubscribe at any time using the link that appears at the bottom of each email or by contacting us directly at team@Jettifit.com.
The Jetti Fitness site and app may contain links to other sites, including social media sites such as Facebook, Instagram, Tik Tok, YouTube and Pinterest. If you click on a third-party link, you will be directed to that site. These external sites and social media platforms are not operated by us. If you choose to engage on these social media platforms, note that each has its own privacy policy. We strongly advise you to review those policies with care and keep in mind that they govern how those sites use any data that they may collect about you. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
In the unlikely event that we are called upon by a law enforcement agency to disclose information about you we will do so only upon presentation of that agency with a warrant.
In the unlikely event that you engage in harassing, disparaging or dangerous conduct within the Jetti Fitness community, either online or off, we may share certain information with companies and agencies necessary to help curtail that conduct which may include email providers, internet service providers, law enforcement agencies or others.
ANALYTICS
We may use Google Analytics to collect information regarding visitor behavior and visitor demographics in connection with some of the services and products we offer. This analytics data is not tied to any individual person but is aggregated so we can better understand the way our users are interacting with our site. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners. Google has created a browser add-on that enables you to opt out of their data collection which you can learn more about, and install, by visiting https://tools.google.com/dlpage/gaoptout.
COOKIES
“Cookies” are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. Cookies are commonly used by most websites and apps you visit and are designed to improve your user experience and deliver customized content.
We use cookies, pixels, and other technologies (collectively, "cookies") to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes. For instance, among other things, cookies let you come back to the site, or log back into the app, without having to re-enter your sign in information, allow us to provide customized product recommendations and content, and can recognize you as a current Jetti Fitness member.
You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, your experience may be less optimized.
CHILDREN
We do not knowingly market to children and the Jetti Fitness products and services are intended for use by people over the age of 16. Should a parent or guardian become aware that their child is accessing Jetti Fitness without their consent, please let us know and we will work with you to address and resolve the situation.
WE WORK TO KEEP ALL DATA SECURE BUT THERE IS STILL SOME RISK
We value your trust and take commercially reasonable, appropriate measures to be sure that your data is secure. Unfortunately, no method of transmission over the internet and no method of electronic storage is 100% secure and reliable. Accordingly, there is no way to provide a 100% guarantee that every security breach can be prevented and you use our services and provide your information at your own risk.
UPDATES TO THIS POLICY
This privacy policy may be updated from time to time and we notify you of any changes to our privacy policy by posting the new privacy policy on this page. We suggest you check back from time to time.
QUESTIONS? CONTACT US
If you have any questions about this Privacy Policy or anything else related to Jetti Fitness, we invite you to contact us at team@Jettifitness.com.
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